Administrator

Primary Purpose of the Job

To provide dedicated administrative support by streamlining HR processes, maintaining accurate records, and ensuring operational efficiency and compliance across all HR functions.

Key Performance Areas (KPA’s)

• General HR Administration: Full administration support for the HR department, including

        correspondence, filing, and record management.

• Recruitment & Selection: Managing requisition approvals, advertising vacancies, shortlisting,

        coordinating interviews, conducting background checks, and drafting offers.

• Employee Onboarding: Ensuring timely and accurate completion of all new hire

        documentation and induction administration.

• Employee Relations Support: Capturing disciplinary and grievance records on the HR

        Information System (HRIS) and assisting with preparing disciplinary packs.

• Compensation & Benefits Administration: Processing beneficiary changes and supporting

        employee benefit updates.

• Employee Records Management: Maintaining accurate employee files and ensuring data

        integrity on HRIS and manual records.

• HR Reporting: Preparing and distributing regular workforce reports (e.g., staff lists)
• Project Support: Assisting the Learning & Development team with training administration,

        logistics, and record-keeping, as well as providing support for broader HR projects.

• Financial Administration: Loading and tracking HR-related invoices.
• Operational Efficiency: Maintaining systems and procedures to ensure smooth administrative

        delivery across all HR activities.

Education & Qualifications

• Matric (Grade 12) or equivalent is essential.
• A relevant diploma or certificate in Office Administration or Business Administration (advantageous).

Experience

• 2–3 years’ proven experience in an administrative or office support role.
• Experience in HR administration or within a corporate services environment will be an advantage.
• Exposure to working with HRIS, payroll systems, or similar databases is beneficial.

Skills & Competencies

• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• High attention to detail and accuracy in record-keeping and data management.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Good written and verbal communication skills.
• Ability to handle confidential information with discretion and integrity.
• Service-oriented mindset with strong interpersonal skills to engage with colleagues at all levels.
• Problem-solving ability and willingness to take initiative in improving processes.

Personal Attributes

• Reliable, proactive, and adaptable.
• Team-oriented with a collaborative approach.
• Professional, approachable, and customer-focused.
• Demonstrates accountability and ownership of tasks.